Services provided for persons with disabilities:  

• Registration and Identity Card - The purpose of registration is to collect data and statistics for the planning of services, rehabilitation programmes, prevention, training, education and early intervention. The Identity Card For Persons With Disabilities (Kad Kenal Diri Orang Kurang Upaya) are issued to those who register themselves to make communication with the relevant authorities easier.


• Assistance with Orthotic/Assistive Devices (Bantuan Alat Tiruan/Otortik) - The purpose of this is to help persons with disabilities purchase orthotic/assistive devices such as wheelchairs, calipers, artificial limbs and other equipment they cannot afford. These devices will allow them to be mobile and to continue with the activities of daily living.


• Launching Grants (Geran Pelancaran) - To assist persons with disabilities who have the knowledge and skills but who do not have the financial capital or equipment for self-supporting / small business / agricultural projects. Maximum Launching Grant - RM2,700.


• Disabled Worker’s Allowance (Elaun Pekerja Cacat EPC) - This scheme is to encourage persons with disabilities to continue working and be self-supporting without depending on their family or others, and to obtain supplementary income for their basic necessities.


• Sheltered Workshop (Bengkel Terlindung) - JKM works to obtain job opportunities for the disabled in the private/public sector, or placement in Sheltered Workshops such as Bengkel Daya Klang, Bengkel Daya Sg. Petani, or any of the 13 other workshops run by voluntary organizations.


• Vocational Skills Training - Bangi Centre for Rehabilitation and Industrial Training (Pusat Latihan Perindustrian dan Pemulihan Bangi) - Diploma-level courses and MLVK (Majlis Latihan Vokasional Kebangsaan) Certification are offered for persons with physical disabilities aged between 18 and 40 years, who have passed at least a PMR or equivalent level, and are independent. Courses offered include computers and secretarial, tailoring and fashion design, manufacturing of assistive devices, computer support, electrical wiring, electronics, baking, photography and driving.


• Entry into Rehabilitation Institutions ( Taman Sinar Harapan) - Rehabilitation is given to persons with intellectual disabilities to acceptable levels based on individual capabilities and desires. Shelter and care are also provided for persons with severe disabilities. Activities include training daily living skills, pre-vocational education, informal academic classes, religious/moral lessons, sports/recreation and outdoor activities.


• Community-Based Rehabilitation CBR (Pemulihan Dalam Komuniti PDK) - CBR is a community development strategy for persons with disabilities to obtain rehabilitation within their family and community whereby they are given the equal opportunity for rehabilitation and interaction with society. Activities include gross motor skills, fine motor skills, language development, social development, self-care, pre-Reading/Writing/Math skills, creativity, sports and recreation.

 Assistance and benefits provided for persons with disabilities:  

• Education Assistance - The Ministry of Education’s Special Education Department provides special classes for children with disabilities. The education programme is carried out in special schools and through integration programmes in normal schools. The government also provides registration fee exemption to students with hearing disabilities who enroll in skill training institutions under the Ministry of Education. Successful applicants obtain a monthly allowance.


• Public Transport Assistance - Amongst others, MAS gives up to 50% discounts on domestic airfares, KTM provides up to 50% off all classes of rail travel, TRANSNATIONAL busses gives up 50% discounts of ticket prices, and PUTRA-LRT also provides discounts for the disabled.


• Housing Assistance - Kuala Lumpur City Hall (DBKL) also provides the disabled with rental assistance for low-cost housing and DBKL flats.


• Training and Rehabilitation Assistance - The Social Welfare Department provides skill training and rehabilitation programmes in its institutions for children with disabilities. At this time, only children with intellectual (learning) and physical disabilities are eligible for services.


• Exemption from Medical Treatment Bills - Persons with disabilities are exempted from paying for third-class wards, specialist bills and medication.


• Exemption from Travel Document Bills - The Immigration department provides exemptions from costs of preparing and processing travel documents (International passports).


• Tax Relief and Exemptions - Tax relief/exemptions are provided for parents who have children with disabilities below the age of 18 years. Tax deductions are given for the purchase of special equipment for personal use or for the use of children/parents with disabilities. Tax deductions are also given to employers of the disabled. Additional tax exemptions are given to person and spouses with disabilities.


• Derivative Pension - The government, through the Public Service Department’s Pensions Division, has approved a derivative pension for children/dependants of civil servants who have passed away.


• Assistance with Prosthetic / Assistive Devices - The government provides exemption from import duties and sales tax for equipment designed specifically for use by persons with disabilities.


• Job Opportunity Assistance - The government’s commitment to provide job opportunities for the disabled includes the allocation of 1% of all public sector jobs. The Department of Labour (Jabatan Tenaga Kerja) also provides registration services of job opportunities for the disabled.


• Assistance with Purchasing National Vehicles - Persons with disabilities whocan drive are given up to 10% off the sales tax of National cars/motorcycles. Applications can be made directly with the Ministry of Finance (Kementerian Kewangan) together with the following documents: Medical report, doctor certification, Identity Card for Persons with Disabilities, IC, a valid driving license and vehicle details (model, engine number, chassis number etc.)


• Telekom Assistance - Telekom Malaysia provides assistance to the disabled in the form of: exemption from monthly phone rental rates, free-of-charge 103 operator calls, and call waiting / call divert services.

 Flowchart for Registration  

Step 1 : Application for Registration

Application can be made personally by the person with disabilities or through family, agencies, letter, fax or email to the District/Division/Precinct/State Social Welfare Office (Pejabat Kebajikan Masyarakat Daerah/Bahagian/Jajahan/Negeri).

• The Applicant must be previously registered with the Ministry of Health (Kementerian Kesihatan Malaysia) as a person with disabilities and has been certified by a government doctor

Step 2 : Case Investigation

JKM conducts interview and investigation of applicant’s case.

• To apply to enter an institution: Obtain a medical examination / doctor’s certification.


• To apply for assistive devices: Obtain a quotation for the cost of the equipment.

Step 3 : Decision on Application

Social Welfare Department informs the family on the success or failure of the application for receiving assistance, launching grants, disabled worker’s allowance, assistive devices or admission into an institution.

Next Steps: Follow up by the family and the Social Welfare Department.

Conditions of Registration : Must be a Malaysian Citizen, has been approved/certified by a doctor/medical officer in a government hospital, use of correct application forms, Application made to the appropriate District/Division/Precinct/State Social Welfare Office, possesses a Person with Disabilities (Pendaftaran OKU) registration number.